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For most local businesses, online reputation management is vital to success. 86% of people read local business reviews, according to a recent survey by BrightLocal. High online ratings make it much easier to attract new customers and thrive.
It is vital for businesses to identify which negative reviews are fake so they can get them removed and maintain an accurate online reputation.
Customer reviews are everything for local businesses. We know just how frustrating it can be to flounder in the online review space. That’s why we’ve put together a four-step formula to help you improve your local business reviews.